Version 0.1 — November 6, 2026
These Terms of Service govern services provided by NameStand.
By ordering, purchasing, accessing, or using a NameStand service, you agree to these Terms and any additional terms, proposal, Statement of Work, service description, Acceptable Use Policy, or other agreement applicable to that service.
We have tried to write these Terms in understandable language.
That doesn’t make them optional.
Definitions
In these Terms:
- NameStand, we, us, and our mean NameStand.com and the legal entity operating the NameStand business.
- Customer, you, and your mean the person or organization purchasing, controlling, accessing, or using a NameStand service.
- Service means a product, account, project, system, subscription, development engagement, consulting engagement, domain-related service, or other service provided by NameStand.
- Project Agreement means a proposal, Statement of Work, quotation, order, or other written agreement describing project-specific services.
- Business Day means Monday through Friday, excluding United States federal holidays.
If you accept these Terms on behalf of a business, nonprofit, club, association, church, government entity, or other organization, you represent that you have authority to bind that organization.
The agreement
These Terms form part of the agreement between NameStand and the customer.
A particular service may also be governed by:
- A service description
- A Project Agreement
- A Statement of Work
- An order or quotation
- The NameStand Acceptable Use Policy
- Domain-registration terms
- Third-party licensing terms
- Other written terms specifically applicable to the service
If a specific Project Agreement or service-specific written agreement conflicts with these general Terms, the more specific agreement controls for that particular service to the extent of the conflict.
Services
NameStand may provide services including:
- Web hosting
- Domain registration and management
- DNS assistance
- Custom web development
- Website maintenance
- Website migrations
- Static-site and CMS conversion
- Technical assistance
- Security-related technical consulting
- Provider-selection consulting
- Other Internet and technology services
Not every feature or service is included with every account.
Specific features, resource limits, support levels, prices, billing periods, and other service details will be identified with the applicable service or agreement.
Services are available à la carte
NameStand generally does not require customers to purchase unrelated services merely because they purchase one service from us.
For example:
- Hosting with NameStand does not ordinarily require transferring your domain registration.
- Using NameStand email does not ordinarily require hosting your website with us.
- Hiring NameStand for custom development does not ordinarily require hosting the completed site with us.
- Hiring NameStand for consulting does not require moving the services being evaluated to NameStand.
Use what you need. Keep what already works.
Customer accounts
You are responsible for providing reasonably accurate account, contact, and billing information and for keeping that information current.
You are responsible for activity performed using your account and credentials unless the activity results from circumstances reasonably attributable to NameStand.
Use reasonable care with passwords, authentication methods, access keys, and other credentials.
If you believe an account or service has been compromised, contact:
as soon as practical.
Do not knowingly provide false identity, contact, billing, payment, or authorization information.
Customer content
You retain ownership of the content and material you provide to NameStand unless a separate written agreement expressly provides otherwise.
Providing content, files, data, software, images, documents, credentials, or other material to NameStand does not transfer ownership of that material to NameStand.
You are responsible for ensuring that you have the rights, licenses, permissions, and authority necessary for material you provide or direct NameStand to use.
NameStand providing hosting, development, administration, registration, consulting, or other technical services does not make NameStand a co-owner of your organization, domain, content, customer information, or intellectual property.
We want to be your partner, not your co-owner.
Acceptable use
Customers must comply with the NameStand Acceptable Use Policy.
NameStand services may not be used for unlawful, fraudulent, malicious, abusive, or otherwise prohibited activity.
NameStand may investigate suspected violations and take reasonable steps necessary to protect:
- NameStand systems
- Other customers
- Upstream providers
- Networks
- Third parties
- The security or integrity of affected services
Depending on the circumstances, action may include:
- Contacting the customer
- Requiring corrective action
- Restricting particular functionality
- Temporarily suspending a service
- Removing or isolating malicious material
- Terminating a service
When practical and appropriate, we would rather resolve a problem than simply make an account disappear.
Some situations require immediate action.
Resource usage
Shared hosting and other shared systems have finite resources.
NameStand intends to describe resource limits honestly rather than advertise resources as unlimited when they are not.
Customers may not operate services in a manner that materially interferes with the stability, security, or reasonable use of shared infrastructure by others.
If a website or application exceeds the practical capacity of the service it uses, NameStand may work with the customer to determine an appropriate solution.
That solution may include:
- Correcting malfunctioning software
- Optimizing an application
- Reducing unnecessary resource consumption
- Moving to another NameStand service
- Moving the workload to another provider
The answer does not automatically have to be buying something larger from us.
Security and customer-managed software
Customers are responsible for applications, scripts, plugins, extensions, themes, software, and other components they install or maintain unless NameStand has specifically agreed to maintain them.
Outdated, abandoned, vulnerable, or compromised software can threaten the customer, NameStand, upstream providers, and other users of shared infrastructure.
If customer-managed software creates a material security or operational risk, NameStand may require the customer to update, remove, disable, isolate, or remediate it.
When immediate action is reasonably necessary to protect systems or others, NameStand may temporarily restrict or disable affected software or services before contacting the customer.
When practical, we will explain what was done and why.
Backups
NameStand provides a monthly backup of hosted customer data covered by the applicable hosting service at no additional charge.
Standard monthly backups are retained for three months.
This means the standard backup service is intended to retain up to three monthly backup generations.
Additional backup frequency, retention, storage, restoration, replication, or other backup arrangements may be available under a separate agreement.
NameStand backups should not be treated as the customer’s only copy of important information.
Customers are strongly encouraged to maintain independent backups of data they cannot afford to lose.
Backups can fail.
Data can become corrupted.
Applications can damage their own information.
People can delete the wrong thing.
NameStand will make reasonable efforts to operate the backup services it has agreed to provide, but no backup system should be treated as infallible.
Domain names
Domain registration through NameStand is optional unless a particular written agreement expressly says otherwise.
Customers may use domains registered through third-party registrars with NameStand hosting, email, development, consulting, or other services.
NameStand is deliberately candid that domain registration may not always be our most price-competitive service.
If another registrar is a better fit, customers are free to use it.
Domain-registration requirements
Domain registrations, renewals, and transfers depend on third-party registrars, registries, ICANN requirements where applicable, and other organizations involved in the domain-name system.
Those providers may impose additional policies and terms.
When NameStand performs a domain transaction for you, you agree to provide information reasonably required to complete the transaction and to comply with applicable third-party requirements.
Domain ownership and control
NameStand does not claim ownership of a customer’s domain merely because NameStand registers, administers, hosts, provides DNS for, or otherwise assists with that domain.
Customers remain responsible for maintaining accurate domain-registration information where required and for maintaining appropriate control over their domain accounts.
Domain transfers
If you want to transfer a domain to NameStand, we will provide reasonable assistance.
If you want to transfer a domain away from NameStand, we will provide reasonable assistance with that too.
Outstanding charges and applicable registry or registrar requirements still apply.
We will not deliberately make a domain difficult to transfer merely to retain your business.
Your domain is your domain.
Domain payments and refunds
Domain registrations, renewals, and transfers are nonrefundable once submitted or completed, because NameStand generally cannot recover those charges from the applicable registrar, registry, or other provider.
Customers are responsible for verifying domain names before registration requests are submitted.
Registering the wrong domain very accurately is still registering the wrong domain.
Website and service migrations
NameStand may provide migration assistance when moving services either to or away from NameStand.
Migrations may involve:
- Files
- Databases
- DNS
- Certificates
- Application configuration
- Redirects
- Credentials
- Software
- Other technical components
Some migration assistance may be included with a service or promotion.
More complex migration work may be billed as technical assistance or consulting.
Applicable charges will be disclosed before substantial billable migration work begins.
Leaving NameStand
If another provider becomes a better fit, NameStand will provide reasonable cooperation in moving your services.
You remain responsible for charges already incurred and any additional technical work you request.
We’d rather lose your business honestly than keep it through inconvenience.
Support
The primary technical-support address is:
Email is the preferred initial support channel.
When the NameStand customer portal becomes fully operational, support tickets may become the preferred structured channel for existing customers.
Support reasonably necessary to diagnose a problem with a NameStand service is provided according to the support level associated with that service.
Not every technical problem is included with a hosting subscription.
If troubleshooting or requested work extends beyond the normal scope of the purchased service, NameStand may offer continued assistance as paid technical support or consulting.
We will make that distinction reasonably clear before beginning substantial billable work.
Telephone support
Telephone support is included with selected premium service plans.
For customers whose service does not include telephone support, scheduled telephone assistance may be available for an additional fee.
NameStand generally prefers email or support tickets for normal issues because written communication provides a useful record of the problem, troubleshooting, and resolution.
Emergency and after-hours assistance
Emergency and after-hours technical assistance may be available for an additional fee, subject to availability.
NameStand does not promise continuous 24-hour staffing unless a separate written agreement expressly provides otherwise.
If NameStand cannot reasonably respond within the timeframe required, we will say so rather than pretend otherwise.
Sales and pre-sales
Questions about services, pricing, or whether NameStand is appropriate for a particular need may be sent to:
If another provider or approach appears to be a better fit, NameStand may recommend it.
A recommendation does not have to end with another item on a NameStand invoice.
Independent consulting
Customers may hire NameStand for technical or provider-selection consulting even when none of the services involved are hosted by, registered with, or moving to NameStand.
For example, NameStand may assist a customer considering a move from Provider A to Provider B even when neither provider is NameStand.
In that situation, NameStand is being paid for its experience and advice, not for a predetermined recommendation.
Custom development and project work
Custom web development, software development, consulting, complex migrations, and other project-based work may be governed by a proposal, Statement of Work, or other Project Agreement identifying:
- Scope
- Deliverables
- Price
- Schedule
- Customer dependencies
- Milestones
- Acceptance criteria
- Other project-specific requirements
The Project Agreement controls project-specific details.
Standard fixed-price project payment schedule
Unless the applicable Project Agreement establishes a different schedule, fixed-price custom development and project work will use the following payment structure:
- 10% of the total project price is due when the Project Agreement is signed.
- An additional 10% is due when work begins.
- Additional payments are due as agreed project milestones are completed.
- By the time the project is delivered for customer acceptance testing, cumulative payments will equal 90% of the total project price.
- The final 10% is due upon completion and final customer acceptance.
The applicable Project Agreement will identify intermediate milestones and the amounts associated with them.
Payments earned for completed work and completed milestones are not refundable merely because a project is later canceled.
Third-party expenses incurred specifically for a project, including licenses, domains, purchased assets, hosting expenses, equipment, travel, or other nonrecoverable costs, may be billed separately and may be nonrefundable.
Customer project responsibilities
Custom development and consulting require customer participation.
The customer is responsible for providing information, content, credentials, access, decisions, approvals, testing, and other cooperation reasonably necessary to perform the agreed work.
Delays in customer-provided information, content, access, approvals, or other dependencies may delay the project schedule.
A NameStand project schedule assumes the customer will provide required cooperation within a reasonable time.
Changes in project scope
A Project Agreement defines what NameStand has agreed to deliver.
Requests that materially add functionality, change requirements, introduce new deliverables, alter integrations, or otherwise expand the agreed project are changes in scope.
NameStand may require a written change order, additional fee, revised milestone, or adjusted project schedule before performing out-of-scope work.
A new feature request is not a defect merely because somebody thought of it during testing.
Acceptance testing
When NameStand notifies the customer that a deliverable is ready for acceptance testing, the customer will have 10 Business Days to evaluate the deliverable against the acceptance criteria in the applicable Project Agreement.
Before the end of that period, the customer must either:
- Accept the deliverable; or
- Provide written notice identifying each material respect in which the deliverable fails to satisfy the agreed acceptance criteria, with enough detail for NameStand to reasonably reproduce and evaluate the reported issue.
A request for functionality, behavior, content, design, or other work outside the agreed scope is a change request, not a defect or basis for rejection.
If the customer provides a qualifying rejection, NameStand will have a reasonable opportunity to correct the identified nonconformities and resubmit the affected deliverable.
The customer will then have another 10 Business Days to test the corrected items.
Unless the applicable Project Agreement provides otherwise, a deliverable will be considered accepted if the customer does not provide written acceptance or a qualifying written rejection within the applicable 10-Business-Day acceptance period.
Use of a deliverable in normal production operation may also constitute acceptance when that use is inconsistent with continued acceptance testing.
Final acceptance triggers payment of the remaining 10% of the project price.
Development ownership and licenses
Unless a Project Agreement provides otherwise, upon full payment of all amounts due for custom development, the customer will receive ownership of project-specific deliverables created specifically for that customer to the extent NameStand has the right to transfer that ownership.
NameStand retains ownership of:
- Preexisting tools
- Reusable libraries
- General-purpose code
- Development methods
- Templates
- Know-how
- Utilities
- Internal systems
- Materials developed independently of the customer’s project
Third-party software, open-source software, fonts, themes, libraries, stock assets, services, and other third-party materials remain subject to their respective licenses.
NameStand may incorporate reusable or third-party components when appropriate.
The applicable Project Agreement may establish different ownership or licensing terms when a project requires them.
Billing
Recurring services are billed according to the billing period identified when ordered.
Payment may be required in advance.
Invoices, payment notices, renewal notices, and other billing communications may be delivered electronically.
Customers are responsible for maintaining valid contact and billing information.
Past-due accounts
An invoice becomes past due when payment has not been received by its stated due date.
When an invoice remains unpaid for 15 days after the due date, NameStand may suspend affected services.
Suspension does not cancel the amount due.
If all past-due amounts are paid before cancellation, NameStand may restore the affected service, subject to technical feasibility and the availability of the customer’s data and account.
NameStand currently does not impose a standard reconnection fee merely because a service was temporarily suspended for nonpayment.
Additional work required to restore a service after an extended outage, expiration, deletion, or other circumstance may be billable when appropriate.
Cancellation for nonpayment
When an invoice remains unpaid for 60 days after the due date, NameStand may cancel the affected service and delete associated customer data.
Customers should not assume that data will remain recoverable after service cancellation.
Cancellation for nonpayment does not eliminate the customer’s responsibility for valid charges incurred before cancellation.
Domain expiration, redemption, restoration, or other third-party domain processes may operate on different timelines and are governed by the applicable registrar and registry rules.
Customer cancellation
Customers may cancel recurring NameStand services subject to any service-specific commitment or Project Agreement.
NameStand does not intentionally make cancellation difficult in order to keep customers.
Before cancellation becomes effective, customers are responsible for obtaining copies of files, data, configuration information, email, or other material they want to retain.
NameStand can provide reasonable migration assistance when requested.
Substantial migration work may be billable.
30-day refund policy
Eligible recurring NameStand services include a 30-day money-back period unless the service description or Project Agreement expressly provides otherwise.
If an eligible recurring service is canceled within the first 30 days after initial activation, NameStand will refund the service fees paid for that eligible recurring service.
The 30-day refund policy does not apply to:
- Domain registrations
- Domain renewals
- Domain transfers
- Completed custom-development work
- Completed consulting
- Completed technical assistance
- Emergency or after-hours labor
- Third-party licenses
- Purchased assets
- Equipment
- Travel
- Other nonrecoverable third-party expenses
Prorated refunds after 30 days
After the initial 30-day period, customers who cancel eligible prepaid recurring services may request a prorated refund of unused prepaid service fees.
The refund will be based on the unused portion of the prepaid service period remaining after the effective cancellation date.
Amounts already earned for delivered services, completed labor, completed project milestones, domain transactions, third-party expenses, or other nonrefundable items are not included in the prorated refund.
If a service was purchased under a Project Agreement containing different cancellation or refund terms, the Project Agreement controls.
Payment disputes and chargebacks
If you believe a NameStand charge is incorrect, contact us when practical before initiating a chargeback or payment dispute.
Billing and sales questions may be directed to:
Legitimate disputes will be investigated.
Fraudulent or abusive payment disputes may result in service suspension or termination.
Nothing in these Terms prevents a customer from exercising rights that cannot lawfully be waived.
Service availability
NameStand will make commercially reasonable efforts to operate its services reliably.
NameStand does not offer a general Service Level Agreement or contractual uptime guarantee.
Internet services depend on networks, servers, storage, power, software, facilities, upstream providers, third-party systems, and other components that can fail.
Service may also be affected by:
- Routine maintenance
- Emergency maintenance
- Equipment failure
- Software defects
- Network failures
- Security incidents
- Denial-of-service attacks
- Customer configuration
- Third-party failures
- Force majeure events
- Circumstances outside NameStand’s reasonable control
The absence of a general SLA does not mean reliability is unimportant.
It means we’re not going to promise a mathematical availability guarantee we haven’t contracted to provide.
A separate written agreement may establish specific availability commitments for a particular customer or service.
No impossible promises
NameStand does not promise that:
- A service will never experience downtime.
- A website can never be compromised.
- Email will always be delivered.
- Every third-party service will always function.
- Data loss is impossible.
- Every technical problem has a solution.
- Every service is appropriate for every customer.
We will make reasonable efforts to provide the services we have agreed to provide.
We’d rather describe limits honestly than hide them behind an asterisk.
Warranty disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EXCEPT FOR WARRANTIES EXPRESSLY PROVIDED IN A WRITTEN PROJECT AGREEMENT OR SERVICE-SPECIFIC AGREEMENT, NAMESTAND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
NAMESTAND DISCLAIMS IMPLIED WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
NAMESTAND DOES NOT WARRANT THAT SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR FREE FROM ALL DEFECTS OR HARMFUL COMPONENTS.
NOTHING IN THESE TERMS EXCLUDES A WARRANTY, RIGHT, OR REMEDY THAT CANNOT LAWFULLY BE EXCLUDED.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NAMESTAND WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO NAMESTAND SERVICES OR THESE TERMS, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOSS OF GOODWILL, OR LOSS OF DATA.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NAMESTAND’S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO A PARTICULAR SERVICE WILL NOT EXCEED THE AMOUNT PAID BY THE CUSTOMER TO NAMESTAND FOR ONE MONTH OF THE AFFECTED SERVICE IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
FOR A SERVICE BILLED ANNUALLY OR FOR ANOTHER PERIOD LONGER THAN ONE MONTH, ONE MONTH OF SERVICE FOR PURPOSES OF THIS LIMITATION WILL BE CALCULATED AS THE PRO RATA MONTHLY PORTION OF THE RECURRING SERVICE FEE. FOR AN ANNUAL SERVICE, THAT AMOUNT IS ONE-TWELFTH OF THE ANNUAL RECURRING SERVICE FEE.
FOR PROJECT-BASED SERVICES THAT DO NOT HAVE A MONTHLY RECURRING SERVICE FEE, THE APPLICABLE PROJECT AGREEMENT MAY ESTABLISH A DIFFERENT LIABILITY LIMIT. IF IT DOES NOT, NAMESTAND’S AGGREGATE LIABILITY FOR THAT PROJECT WILL NOT EXCEED THE AMOUNT PAID FOR THE SPECIFIC PROJECT MILESTONE OR DELIVERABLE GIVING RISE TO THE CLAIM.
THE LIMITATIONS IN THIS SECTION DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.
Indemnification
You are responsible for the content, applications, instructions, actions, and other activity under your control when using NameStand services.
To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless NameStand, its owners, officers, employees, contractors, and agents from third-party claims, liabilities, damages, judgments, losses, and reasonable costs and expenses, including reasonable attorneys’ fees, arising from or relating to:
- Content or material you provide, publish, transmit, distribute, or direct NameStand to use on your behalf.
- Claims that customer-provided content or material infringes or violates another person’s intellectual-property, privacy, publicity, contractual, or other legal rights.
- Your unlawful, fraudulent, malicious, or abusive use of NameStand services.
- Your violation of the NameStand Acceptable Use Policy.
- Your material breach of these Terms.
- Applications, software, scripts, or other technology you install, provide, manage, or direct NameStand to deploy.
- Your unauthorized use of a domain, account, system, data, software, or other property belonging to another person or organization.
- Products, services, transactions, representations, or activities conducted through a website, application, account, or service under your control.
Your indemnification obligation does not apply to a claim to the extent the claim results from NameStand’s own negligence, willful misconduct, violation of law, or material breach of its obligations to you.
If a claim arises that may be covered by this section, NameStand will provide reasonable notice when practical and reasonably cooperate in the defense.
You may not enter into a settlement that admits wrongdoing by NameStand, imposes an obligation or liability on NameStand, or restricts NameStand’s rights without NameStand’s written consent.
NameStand likewise will not settle an indemnified claim in a manner that directly imposes an admission of wrongdoing, nonmonetary obligation, or independent liability on you without your consent, unless required by law or court order.
Suspension and termination
NameStand may suspend, restrict, or terminate a service for reasons including:
- Nonpayment
- Serious or repeated violation of these Terms
- Violation of the Acceptable Use Policy
- Fraud
- Security threats
- Malware
- Abuse
- Activity that threatens systems, networks, upstream providers, other customers, or third parties
- Legal requirements
- Serious abuse or credible threats directed at NameStand personnel
- Other material breach of the customer’s agreement with NameStand
When reasonable under the circumstances, NameStand will attempt to communicate with the customer and provide an opportunity to correct a problem before terminating a service.
Some situations require immediate action.
Termination does not eliminate valid payment obligations that arose before termination.
Professional communication
Problems happen.
People get frustrated.
We understand that.
Communications between customers and NameStand must nevertheless remain reasonably professional.
Credible threats, harassment, or serious abusive behavior directed toward NameStand personnel, contractors, customers, or others involved in providing a service may result in restrictions, suspension, or termination.
We’re willing to troubleshoot a broken server.
We’re not selling an abuse subscription.
Third-party services
Some NameStand services depend on third-party providers.
Those providers may include companies supplying:
- Data-center infrastructure
- Network connectivity
- Domain registration
- Registries
- DNS services
- Payment processing
- Email services
- Software
- Licensing
- Customer-management systems
- Other technical services
Third-party services may have their own terms, policies, availability limitations, and privacy practices.
NameStand cannot guarantee the independent operation of third-party services outside NameStand’s reasonable control.
Where a third-party relationship materially affects the service being purchased, NameStand will make reasonable efforts to identify that relationship when appropriate.
Force majeure
NameStand will not be liable for delay or failure to perform caused by events beyond its reasonable control, including natural disasters, severe weather, war, terrorism, civil unrest, government action, labor disruption, utility failure, widespread network failure, upstream-provider failure, denial-of-service attacks, epidemics, pandemics, or other events that NameStand could not reasonably prevent or control.
This provision does not excuse payment obligations that arose before the force majeure event.
Governing law
These Terms and any dispute arising from or relating to NameStand services are governed by the laws of the State of Mississippi, without regard to conflict-of-law principles, except where applicable law requires otherwise.
NameStand’s principal place of business is in Perry County, Mississippi.
Venue and jurisdiction
To the extent permitted by applicable law, any lawsuit arising from or relating to these Terms or NameStand services must be brought in a state court of competent jurisdiction in Perry County, Mississippi, or in the applicable United States federal court having jurisdiction over Perry County, Mississippi.
Each party consents to the personal jurisdiction of those courts and waives objections to venue there to the extent such objections may lawfully be waived.
No mandatory arbitration
These Terms do not require mandatory private arbitration.
Nothing prevents the parties from voluntarily agreeing to mediation, arbitration, or another form of alternative dispute resolution after a dispute arises.
If the parties do not mutually agree to another process, disputes may proceed in the courts identified in these Terms, subject to applicable law.
Severability
If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law or, where appropriate, severed from the agreement.
The remaining provisions will continue in effect to the extent permitted by law.
No waiver
A party’s failure to enforce a provision of these Terms on one occasion does not waive the right to enforce that provision later.
A waiver must be clear and applies only to the particular circumstance for which it was given.
Assignment
Customers may not assign or transfer their agreement with NameStand to another person or organization without NameStand’s consent, which will not be unreasonably withheld where the transfer is legitimate and does not materially increase NameStand’s obligations or risk.
NameStand may assign these Terms or a customer agreement as part of a merger, acquisition, sale of substantially all relevant business assets, corporate reorganization, or similar legitimate business transaction, subject to applicable law.
Electronic communications
Customers agree that NameStand may provide invoices, service notices, support communications, renewal notices, policy notices, and other business communications electronically.
Customers are responsible for maintaining a working email address associated with their account.
Entire agreement
These Terms, together with the Acceptable Use Policy and any applicable service descriptions, orders, Project Agreements, Statements of Work, or other written agreements incorporated into the customer relationship, constitute the agreement governing the applicable NameStand services.
They supersede prior discussions or representations concerning the same subject matter to the extent those prior discussions or representations are inconsistent with the final written agreement.
Changes to these Terms
NameStand may update these Terms as services, systems, laws, and business practices change.
Material changes will be communicated in a reasonable manner appropriate to the affected services.
The version and date published with these Terms identify the currently published agreement.
Changes will apply prospectively to the extent required by applicable law.
We will not use this section as an excuse to quietly rewrite the bargain after the fact.
Contact
Questions about these Terms, billing, or NameStand services may be directed to:
Technical support questions should be sent to:
The short version
Terms of Service exist because responsibilities, boundaries, and expectations matter.
Our basic approach is simpler than the length of this document might suggest:
Use what you need. Keep what already works.
Your domain is your domain.
We’ll help you come here, and we’ll reasonably help you leave.
We want to earn your business by being useful.
Not by making ourselves difficult to escape.